Customers can open a new service request or track the status of a previously opened service event from anywhere, 24 hours a day.

TECH FORCE EXTENDS SERVICE OFFERINGS FOCUSED ON CUSTOMERS' BUSINESS CONTINUITY
Tech Force, a leader in IT infrastructure support, announces support for large customers post warranty equipment.

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Wednesday, February 22, 2012

TechNET - Vision Technology Tech Force customers can utilize TechNET, our state-of-the-art online customer access system, to gain instant access to an entire host of support performance metrics. This easy-to-use Web interface, ensures that customers have 24/7 access to their account detail and maintains a complete, real-time view of all service and support requests.

TechNET's combination of simplicity and flexibility also offers our customers many different reporting capabilities including daily open/closed calls, accounting, contracts and equipment reports.

Features & Benefits

Open New Service Calls
Real-time Service Call Progress
Site & Service History
Individual Parts History

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Contact your Tech Force sales representative today at 866-832-7253 for a free demonstration of TechNET's beneficial capabilities.